Real homes. Simple systems.

Not at all. I see homes exactly as they are, and there's never any judgement.

Please don't! After our consultation I'll know your space and how you use it, so I'll send you a shopping list with links to exactly the storage you need. I'll send your list once your 14-day cancellation period has ended, and at least 7 days before your organising day, so everything arrives in time. You order it yourself, at the shop's price, and have it delivered before our organising day. That way nothing is wasted and everything fits. I'll always use what you already have first, and only suggest new storage where it really helps. If anything from Amazon ends up unused, give me the return QR code and I'll drop it back for you, free of charge.

Of course, as long as a parent or another adult is looking after them. Older children are very welcome to help with their own room for a little while. It's a great way for them to learn the new system, so it stays tidy for longer.

Yes, I work Monday to Saturday. If it's hard to take time off during the week, a Saturday session is a great option. Saturdays are £5 per hour more, so the founding offer is £160 for 5 hours, and any extra hours are £40.

I'm based in Greenwich. Travel is free within about 5 miles, which covers Greenwich, Blackheath, Lewisham, Charlton and Woolwich. I also cover Bromley, Bexley, Dulwich, Dartford, Sevenoaks and across North West Kent, where travel is charged at 45p per mile each way beyond the first 5. For example, a home 9 miles away adds £3.60 (4 miles there and 4 miles back). I'm happy to travel further too, including central London, at the same rate. As I travel by car, any parking or Congestion Charge costs are added to your invoice at cost. A visitor parking permit helps a lot! Not sure if I cover your area? Just ask.

No. You make every decision. I'll help you think it through, but what stays is always up to you.

These are often the hardest decisions, so we take our time. Together we choose the pieces that matter most and give them a special place, like a memory box for each child. You keep the memories without them taking over your home.

That's very common. Everyone gets a say, and I'll help you find a middle ground without any pressure. Nothing leaves your home until you're both happy.

That's completely normal, and you're not alone. We'll go at your pace, take breaks whenever you need, and you can stop at any point. If you're going through a difficult time, just let me know and we'll plan around it.

My quote is an honest estimate, but every home is different. If I can see we need more time, I'll always ask you first and never go over without your OK. Extra time is charged at the same hourly rate, in 30-minute blocks. If you'd rather stop at the agreed time, that's absolutely fine: I'll leave everything tidy and we'll book another visit to finish.

I don't clean, take away rubbish or bulky items, move heavy furniture, or do any electrical, plumbing or DIY work, like putting up shelves. If you need any of these, I'm happy to suggest someone who can help.

Never without your permission. Anything you show me, and anything I see in your home, stays between us.

Honestly, no, and I'll always be upfront about that. A calm home doesn't come from magic, it comes from a bit of work and the right setup. I'll do the heavy lifting and create a system that suits your family, but it will need a little investment from you too: some time to make decisions with me, the right storage where it's genuinely needed, and a few small daily habits. Get those right and your home will stay organised for the long run. I'll keep your systems simple enough to work even on your hardest days.

You can cancel within 14 days of paying your deposit for a full refund. If you've asked me to start within those 14 days, you only pay for the time already worked. After that, if you cancel more than 7 days before your visit, I keep just the cost of one hour at your booked rate, to cover planning and your shopping list, and refund the rest. Between 2 and 7 days before, I keep half of your deposit. With less than 48 hours' notice, the deposit can't be refunded, as I can't fill the date. You can also move your date once, free of charge, with at least 48 hours' notice. And if something serious comes up, like illness (including your mental health) or a family emergency, just let me know as soon as you can and we'll find a new date together.